Gdańsk 21-22 stycznia 2016

Study in Poland

Seminar on Working with Agents

Only for universities participating in the Study in Poland program

The seminar, through presented research, best practice and discussions aims to help the participants in understanding agents in the global context, the specifics of appointing agents, the legal and financial considerations as well as managing agents in the post-appointment phase.

Wednesday - 20 January 2016

13:00 - 13:05

Welcome (Bianka Siwińska)

13:05 - 13:45

Agents in Context (Justyna Gieżyńska):

  • Global significance of agents (ICEF research)
  • How agents impact the student recruitment process and what they want from institutions (i-graduate research)
  • How agents operate globally in key source countries
  • Q&A
13:45 - 14:30

Legal and Financial Considerations (Part One) (Chris Price)

  • Understanding agent contracts
14:30 - 15:00

Coffee Break

15:00 - 16:00

Legal and Financial Considerations (Part Two) (Chris Price)

  • Creating a review process and implementation
  • Applying financial incentive schemes
  • Q&A
16:00 - 17:30

Managing Agents Post-Appointment (Chris Price)

  • Codes of conduct and their application
  • Initial training and on-going management of agents
  • Best practice insights
  • Q&A

Learning outcomes: after the workshop, through presented research, case studies and discussions the participant will:

  • understand the agent’s role in the student recruitment process and the global significance of agents in international student recruitment;
  • learn how agents operate and what makes them effective for your institution;
  • know how to screen and select agents to ensure they meet the requisite professional standards;
  • understand how to appoint agents and what are best practices for agent engagement;
  • comprehend agent contract requirements, annual review processes, and financial incentive schemes;
  • know how to make the entire process work for you institution.

Venue: Hotel Mercure, 22 Jana Heweliusza str, Gdańsk